Política de privacidade

Introduction

By using and/or visiting any section of the website Poker111.com (the "Website") or by opening an account on the Website you agree to be bound by the Privacy Policy.

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of this Website.

The "Data Controller" is the company that determines the purposes and means of the processing of personal data under this Privacy Policy. WTP Technology acts in its capacity of data controller in terms of the EU Regulation 2016/679, determining the purposes and means of the processing of your personal data.

For this policy, the use of "we," "us," or "our" refers to the company that is responsible for your information under this Privacy Policy.

Information We Collect

There are two general categories of information we collect.

Information you give us

When using any of the Website's products, you will be required to provide accurate, up-to-date, and truthful personal information to enable us to verify your identity. We collect the following personal information when you use the Website, as it is essential for fulfilling the contractual agreement between you and us and for ensuring compliance with our legal obligations. Failure to provide this information may result in our inability to offer you the requested services.

The personal data we collect includes your full name, date of birth, place of residence, postal code, and email address, as provided during the registration process. This information is processed for the purpose of player identification, with the legal basis for processing being our obligation to comply with applicable gambling legislation.

In certain cases, we may collect additional personal information, including a copy of your identification document, proof of address, proof of payment, source of wealth (SOW) data of birth, address, email address, and phone number, as provided by you. This data is processed for the purposes of player verification and Know Your Customer (KYC) procedures. The legal basis for this processing is our obligation to comply with applicable anti-money laundering regulations.

When you use our payment services, we are required to collect certain financial information, including your encrypted payment card details, email address, phone number, residential address, and date of birth. This data is necessary to comply with applicable laws, including anti-money laundering regulations, and to facilitate payment processing. Failure to provide this information may result in the inability to use our payment services.

We may combine the information provided by you with other information about you which is available from publicly available sources which may be relevant to your use of the Website, for the purposes of verifying your identity to prevent and detect crime and money laundering.

Information We Automatically Collect from Your Use of the Website

When you use the Website and payment services, we automatically collect certain information, including personal data, about your interactions with our services. This information is essential for fulfilling our contractual obligations to you, complying with legal requirements, and supporting our legitimate interest in enhancing Website functionality and preventing fraud.

Upon accessing or using the Website, we collect data such as your IP address, geographical location, details about your device(s) and browser, and records of web pages visited. When using our payment services, we also collect transaction-related information, including the payment instrument used, transaction date and time, payment amount, payment instrument expiration date, email address, IBAN details, billing address, and other relevant payment transaction data. This information is necessary for processing payments, complying with applicable laws across different jurisdictions (such as anti-money laundering regulations), and conducting anti-fraud monitoring.

We also use cookies and other tracking technologies (such as web analytics tools and pixel tags) to analyze website traffic, personalize content, and optimize advertising efforts. For more details, please refer to our Cookie Policy. Upon your first visit to the Website, we will request your consent for the use of cookies in accordance with this policy.

How We Use Information We Collect

We collect, store, and process information, including personal data, to provide, enhance, and develop the Website, establish and maintain a secure and trusted environment, and fulfill our legal obligations. Specifically, we do so to:

• Enable you to access and use the Website (or other Websites operated by us), operating and managing your account.
• Operate, protect, improve, and optimize the Website and user experience.
• Personalize your use of our Services so that we can offer you and other players better service.
• Profile you so that we can better understand your preferences and which products and offers would suit you and customers like you.
• Provide customer service.
• Send you service or support messages, updates, security alerts, and account notifications.
• We process this information given our legitimate interest in improving the Website and our users' experience with it, and where it is necessary for the adequate performance of the contract with you.
• Detect and prevent fraud, spam, abuse, security incidents, and other or illegal harmful activity.
• Monitor your gambling patterns and identify possible responsible gambling concerns.
• Conduct security investigations and risk assessments.
• Conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required.
• Verify or authenticate information or identifications provided by you.
• Conduct KYC verification, to the extent permitted by applicable laws and with your consent where required.
• Comply with our legal obligations.

The Payments Data Controller uses the information collected to:

• Enable you to access and use the Payment Services.
• Investigate suspected unlawful, fraudulent or other improper activity connected with use of the Website and to report a crime or suspected crime, including money laundering or fraud.
• Conduct security investigations and risk assessments.
• Conduct checks against databases and other information sources.
• Comply with legal obligations.